AI for Lunch: A peek into the AI kitchen of modern customer support

donderdag 29 mei

Following Kees Verhoeven’s inspiring presentation on the future of AI, many members asked for a practical deep dive: what does this mean specifically for SMEs? That’s why we’re organizing this exclusive members-for-members workshop where you’ll get a unique behind-the-scenes look at how companies like WeWow and HelloPrint are implementing AI in their daily customer service operations.

Sign up here!

What to expect?

Did you know that at HelloPrint, an impressive 65% of customer interactions are now handled by AI through chat and email responses? This isn’t future talk – it’s happening right now!

During this interactive lunch session, Robin van Driel Vis (WeWow/HelloPrint/Home of Growth) will take us behind the scenes of their AI-powered customer service. You’ll see how AI is applied in practice, what challenges they’ve encountered, and the tangible results of this innovative approach.

What Will Be Covered:

  • A demonstration of AI in action in a modern call center
  • Examples of common customer inquiries being resolved by AI
  • The practical implementation: what works and what doesn’t?
  • Insights into costs, benefits, and time investment
  • Experiences from the support team: how AI is changing their work

Practical information

  • Date: Thursday, May 29, 2025
  • Time: 13:00 (doors open) – 14:30 (with possible extension until 15:00)
  • Program Start: 13:15
  • Location: Home of Growth Offices, Valencia
  • Language: English
  • Price: Free for members, €20 for non-members
  • Sandwiches and drinks will be provided by Home of Growth.

Will you join us for lunch?

Sign up here!